LIST OF ATTEMPTED QUESTIONS AND ANSWERS
Multiple Choice Multiple Answer
Question
A business process re-engineering model has main activities as :-
Correct Answer
Business Definition , Process Identification , Process Evaluation
Your Answer
Process Evaluation , Business Definition , Process Identification
Select The Blank
Question
High success potentials flip side is called as ________.
Correct Answer
High project risk
Your Answer
High project risk
Select The Blank
Question
________ is the operational process.
Correct Answer
Procurement of raw material
Your Answer
Research & Development
Match The Following
Question
Correct Answer
Your Answer
ERP Challenge 4
Organizational Intervention
Organizational Intervention
ERP Challenge 1
Change Management
Change Management
ERP Challenge 2
Shifting from Function to Process View
Shifting from Function to Process View
ERP Challenge 3
Faith in Package Software
Faith in Package Software
True/False
Question
To implement IT enabled SCM, it is necessary to reengineer the entire supply
chain.
Correct Answer
False
Your Answer
True
Multiple Choice Multiple Answer
Question
Characteristics of operational information systems are :-
Correct Answer
Information is generated regularly/repeatedly. , Information is in very
detailed form , Source of data is internal
Your Answer
Used by middle managers , Information is generated regularly/repeatedly. ,
Information is in very detailed form
Select The Blank
Question
All Barriers to BPR implementation success are the results of ________
Correct Answer
Root Causes
Your Answer
Root Causes
Select The Blank
Question
Financial Year in India ends on ________.
Correct Answer
31st March
Your Answer
31st March
Multiple Choice Multiple Answer
Question
Learning objectives in BPR evolution of BPR for E-Business are :-
Correct Answer
Understand how web enabled e-business change the nature of BPR , Understand
how e-processes will be managed , Principles & tactics for redesign
Your Answer
Understand how web enabled e-business change the nature of BPR , Principles
for organizational material requirement , Principles & tactics for redesign
Multiple Choice Multiple Answer
Question
Areas of Cost Reduction are :-
Correct Answer
Quality , Materials , Machines
Your Answer
Materials , Investment
Multiple Choice Single Answer
Question
Goal may be defined as a specific component of :-
Correct Answer
Business
Your Answer
Business
Multiple Choice Single Answer
Question
BPR means :-
Correct Answer
Business Process Re-engineering
Your Answer
Business Process Re-engineering
True/False
Question
Business Processes are set of activities that transform a set of inputs into
set of outputs using people & tool.
Correct Answer
True
Your Answer
True
Select The Blank
Question
________ BPR methodology has a source as a "Vsens".
Correct Answer
Kodak
Your Answer
Daven port
Select The Blank
Question
________ BPR methodology has a source as "Consultant".
Correct Answer
Manganelli/Klein
Your Answer
Manganelli/Klein
Multiple Choice Multiple Answer
Question
Scope of ERP includes :-
Correct Answer
Operations , Outbound Logistics , Sales & Marketing to Service
Your Answer
Outbound Logistics , Sales & Marketing to Service , Operations
Multiple Choice Multiple Answer
Question
Continuous improvement process consists of :-
Correct Answer
Documentation of existing process , Establishing the measures , Carrying the
process
Your Answer
Documentation of existing process , Establishing the measures , Carrying the
process
Multiple Choice Single Answer
Question
Controlling functions :-
Correct Answer
Evaluates performance
Your Answer
Evaluates performance
Multiple Choice Single Answer
Question
A need to revisit the organization's vision statement may be due to :-
Correct Answer
Benchmarking
Your Answer
Strategic planning
Multiple Choice Single Answer
Question
Which is the first communication in re-engineering project?
Correct Answer
Vision statement
Your Answer
Mission statement
Multiple Choice Multiple Answer
Question
Application Systems Languages are :-
Correct Answer
ABAP/4 , VB , VC++
Your Answer
ABAP/4 , Ramco Marshall
True/False
Question
The fourth step in business system planning is the development of process
map.
Correct Answer
False
Your Answer
True
Multiple Choice Multiple Answer
Question
ERP can be made effective by :-
Correct Answer
Performance assessment , Documentation , Training
Your Answer
Performance assessment , Documentation , Training
Multiple Choice Single Answer
Question
Surveys, annual report, interviews are potential sources for identifying :-
Correct Answer
Future vision
Your Answer
Future vision
True/False
Question
During implementation of re-engineered processes, top management should
provide a support.
Correct Answer
False
Your Answer
True
Multiple Choice Single Answer
Question
Which process is not dominant in Business Process Re-engineering?
Correct Answer
Product development
Your Answer
Product development
Select The Blank
Question
A person performing interpersonal role in organisation is a ________.
Correct Answer
Leader
Your Answer
Negotiator
Match The Following
Question
Correct Answer
Your Answer
Soft Barrier 2
Group Resistance
Group Resistance
Hard Barrier 1
Resources
Resources
Hard Barrier 2
Petrochemical
Petrochemical
Soft Barrier 1
Individual Resistance
Individual Resistance
True/False
Question
Choice of appropriate channel depends upon the type product or services to
be marketed, the volume involved.
Correct Answer
True
Your Answer
True
True/False
Question
Slow changes & gradual improvement are the characteristics of BPR.
Correct Answer
False
Your Answer
False
Multiple Choice Multiple Answer
Question
Which of the following are process re-designing technique & tools?
Correct Answer
Simulation , Indicative thinking
Your Answer
Simulation , Indicative thinking
Multiple Choice Multiple Answer
Question
Management of change includes :-
Correct Answer
Management of IT project , Management of people
Your Answer
Management of IT project , Management of people , Management of
re-engineering process
Multiple Choice Single Answer
Question
The purpose of strategic plan response to the factors that are :-
Correct Answer
Not within the organization's span of control
Your Answer
Within the organization's span of control
Select The Blank
Question
Due to process matrix all elements of process re-engineering are understood
in terms of their ________.
Correct Answer
Inter relationship
Your Answer
Functions
Multiple Choice Single Answer
Question
Reducing lead time is related to :-
Correct Answer
Procurement Process
Your Answer
Materials
Multiple Choice Multiple Answer
Question
Types of redesign Principles & Tactics are :-
Correct Answer
Restructuring & reconfiguring around processes , Changing information flows
around processes , Changing knowledge management around processes
Your Answer
Restructuring & reconfiguring around processes , Changing information flows
around processes , Changing knowledge management around processes
True/False
Question
Work should be broadened without sacrificing depth of expertise in strategic
areas.
Correct Answer
False
Your Answer
True
True/False
Question
Business objectives are delivered from customer needs & expectations.
Correct Answer
True
Your Answer
True
Multiple Choice Single Answer
Question
Which of the following activity is not included in planning phase of
re-engineering project?
Correct Answer
Conducting benchmarking
Your Answer
Conducting benchmarking
Multiple Choice Multiple Answer
Question
Which are the objectives of business systems planning study?
Correct Answer
Determination of information system priorities , Managing systems resources
to support business objectives
Your Answer
Determination of information system priorities , Managing systems resources
to support business objectives , Improving relationship between functional
and technical organization unit
Multiple Choice Single Answer
Question
QMS means :-
Correct Answer
Quality Management System
Your Answer
Quality Management System
Multiple Choice Multiple Answer
Question
Critical Success factor in business are :-
Correct Answer
Cost reduction , Quality enhancement , Service improvement
Your Answer
Cost reduction , Quality enhancement , Service improvement
True/False
Question
"Indicative thinking" technique is used for purpose of comparison of the
re-engineered process
Correct Answer
False
Your Answer
False
Multiple Choice Single Answer
Question
Credit periods, advances for payments, cheques etc. from customer to vendor
& vis-à-vis is called as :-
Correct Answer
Cash Flow
Your Answer
Cash Flow
Multiple Choice Single Answer
Question
Application Systems Language is :-
Correct Answer
ABAP 4
Your Answer
ABAP 4
True/False
Question
The introduction of a new information technology often changes the complex
power structure in an organization.
Correct Answer
True
Your Answer
True
Multiple Choice Multiple Answer
Question
While developing a mission statement which of the following are considered?
Correct Answer
Reviewing relevant policy , Reviewing applicable directive , Reviewing
requirement/constraints
Your Answer
Reviewing relevant policy , Reviewing applicable directive , Reviewing
requirement/constraints
Multiple Choice Multiple Answer
Question
A business process re-engineering model has main activities as :-
Correct Answer
Business Definition , Process Identification , Process Evaluation
Your Answer
Process Evaluation , Business Definition , Process Identification
Select The Blank
Question
High success potentials flip side is called as ________.
Correct Answer
High project risk
Your Answer
High project risk
Select The Blank
Question
________ is the operational process.
Correct Answer
Procurement of raw material
Your Answer
Research & Development
Match The Following
Question
Correct Answer
Your Answer
ERP Challenge 4
Organizational Intervention
Organizational Intervention
ERP Challenge 1
Change Management
Change Management
ERP Challenge 2
Shifting from Function to Process View
Shifting from Function to Process View
ERP Challenge 3
Faith in Package Software
Faith in Package Software
True/False
Question
To implement IT enabled SCM, it is necessary to reengineer the entire supply
chain.
Correct Answer
False
Your Answer
True
Multiple Choice Multiple Answer
Question
Characteristics of operational information systems are :-
Correct Answer
Information is generated regularly/repeatedly. , Information is in very
detailed form , Source of data is internal
Your Answer
Used by middle managers , Information is generated regularly/repeatedly. ,
Information is in very detailed form
Select The Blank
Question
All Barriers to BPR implementation success are the results of ________
Correct Answer
Root Causes
Your Answer
Root Causes
Select The Blank
Question
Financial Year in India ends on ________.
Correct Answer
31st March
Your Answer
31st March
Multiple Choice Multiple Answer
Question
Learning objectives in BPR evolution of BPR for E-Business are :-
Correct Answer
Understand how web enabled e-business change the nature of BPR , Understand
how e-processes will be managed , Principles & tactics for redesign
Your Answer
Understand how web enabled e-business change the nature of BPR , Principles
for organizational material requirement , Principles & tactics for redesign
Multiple Choice Multiple Answer
Question
Areas of Cost Reduction are :-
Correct Answer
Quality , Materials , Machines
Your Answer
Materials , Investment
Multiple Choice Single Answer
Question
Goal may be defined as a specific component of :-
Correct Answer
Business
Your Answer
Business
Multiple Choice Single Answer
Question
BPR means :-
Correct Answer
Business Process Re-engineering
Your Answer
Business Process Re-engineering
True/False
Question
Business Processes are set of activities that transform a set of inputs into
set of outputs using people & tool.
Correct Answer
True
Your Answer
True
Select The Blank
Question
________ BPR methodology has a source as a "Vsens".
Correct Answer
Kodak
Your Answer
Daven port
Select The Blank
Question
________ BPR methodology has a source as "Consultant".
Correct Answer
Manganelli/Klein
Your Answer
Manganelli/Klein
Multiple Choice Multiple Answer
Question
Scope of ERP includes :-
Correct Answer
Operations , Outbound Logistics , Sales & Marketing to Service
Your Answer
Outbound Logistics , Sales & Marketing to Service , Operations
Multiple Choice Multiple Answer
Question
Continuous improvement process consists of :-
Correct Answer
Documentation of existing process , Establishing the measures , Carrying the
process
Your Answer
Documentation of existing process , Establishing the measures , Carrying the
process
Multiple Choice Single Answer
Question
Controlling functions :-
Correct Answer
Evaluates performance
Your Answer
Evaluates performance
Multiple Choice Single Answer
Question
A need to revisit the organization's vision statement may be due to :-
Correct Answer
Benchmarking
Your Answer
Strategic planning
Multiple Choice Single Answer
Question
Which is the first communication in re-engineering project?
Correct Answer
Vision statement
Your Answer
Mission statement
Multiple Choice Multiple Answer
Question
Application Systems Languages are :-
Correct Answer
ABAP/4 , VB , VC++
Your Answer
ABAP/4 , Ramco Marshall
True/False
Question
The fourth step in business system planning is the development of process
map.
Correct Answer
False
Your Answer
True
Multiple Choice Multiple Answer
Question
ERP can be made effective by :-
Correct Answer
Performance assessment , Documentation , Training
Your Answer
Performance assessment , Documentation , Training
Multiple Choice Single Answer
Question
Surveys, annual report, interviews are potential sources for identifying :-
Correct Answer
Future vision
Your Answer
Future vision
True/False
Question
During implementation of re-engineered processes, top management should
provide a support.
Correct Answer
False
Your Answer
True
Multiple Choice Single Answer
Question
Which process is not dominant in Business Process Re-engineering?
Correct Answer
Product development
Your Answer
Product development
Select The Blank
Question
A person performing interpersonal role in organisation is a ________.
Correct Answer
Leader
Your Answer
Negotiator
Match The Following
Question
Correct Answer
Your Answer
Soft Barrier 2
Group Resistance
Group Resistance
Hard Barrier 1
Resources
Resources
Hard Barrier 2
Petrochemical
Petrochemical
Soft Barrier 1
Individual Resistance
Individual Resistance
True/False
Question
Choice of appropriate channel depends upon the type product or services to
be marketed, the volume involved.
Correct Answer
True
Your Answer
True
True/False
Question
Slow changes & gradual improvement are the characteristics of BPR.
Correct Answer
False
Your Answer
False
Multiple Choice Multiple Answer
Question
Which of the following are process re-designing technique & tools?
Correct Answer
Simulation , Indicative thinking
Your Answer
Simulation , Indicative thinking
Multiple Choice Multiple Answer
Question
Management of change includes :-
Correct Answer
Management of IT project , Management of people
Your Answer
Management of IT project , Management of people , Management of
re-engineering process
Multiple Choice Single Answer
Question
The purpose of strategic plan response to the factors that are :-
Correct Answer
Not within the organization's span of control
Your Answer
Within the organization's span of control
Select The Blank
Question
Due to process matrix all elements of process re-engineering are understood
in terms of their ________.
Correct Answer
Inter relationship
Your Answer
Functions
Multiple Choice Single Answer
Question
Reducing lead time is related to :-
Correct Answer
Procurement Process
Your Answer
Materials
Multiple Choice Multiple Answer
Question
Types of redesign Principles & Tactics are :-
Correct Answer
Restructuring & reconfiguring around processes , Changing information flows
around processes , Changing knowledge management around processes
Your Answer
Restructuring & reconfiguring around processes , Changing information flows
around processes , Changing knowledge management around processes
True/False
Question
Work should be broadened without sacrificing depth of expertise in strategic
areas.
Correct Answer
False
Your Answer
True
True/False
Question
Business objectives are delivered from customer needs & expectations.
Correct Answer
True
Your Answer
True
Multiple Choice Single Answer
Question
Which of the following activity is not included in planning phase of
re-engineering project?
Correct Answer
Conducting benchmarking
Your Answer
Conducting benchmarking
Multiple Choice Multiple Answer
Question
Which are the objectives of business systems planning study?
Correct Answer
Determination of information system priorities , Managing systems resources
to support business objectives
Your Answer
Determination of information system priorities , Managing systems resources
to support business objectives , Improving relationship between functional
and technical organization unit
Multiple Choice Single Answer
Question
QMS means :-
Correct Answer
Quality Management System
Your Answer
Quality Management System
Multiple Choice Multiple Answer
Question
Critical Success factor in business are :-
Correct Answer
Cost reduction , Quality enhancement , Service improvement
Your Answer
Cost reduction , Quality enhancement , Service improvement
True/False
Question
"Indicative thinking" technique is used for purpose of comparison of the
re-engineered process
Correct Answer
False
Your Answer
False
Multiple Choice Single Answer
Question
Credit periods, advances for payments, cheques etc. from customer to vendor
& vis-à-vis is called as :-
Correct Answer
Cash Flow
Your Answer
Cash Flow
Multiple Choice Single Answer
Question
Application Systems Language is :-
Correct Answer
ABAP 4
Your Answer
ABAP 4
True/False
Question
The introduction of a new information technology often changes the complex
power structure in an organization.
Correct Answer
True
Your Answer
True
Multiple Choice Multiple Answer
Question
While developing a mission statement which of the following are considered?
Correct Answer
Reviewing relevant policy , Reviewing applicable directive , Reviewing
requirement/constraints
Your Answer
Reviewing relevant policy , Reviewing applicable directive , Reviewing
requirement/constraints
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