Business Process Re Engineering 20--SCDL

 Business Process Re Engineering 20:

Select The Blank
Question	Make the process intimate with the preferences & habits of ________.
Correct Answer	Participants
Your Answer	Participants
Multiple Choice Single Answer
Question	Internal Group resistance describes :-
Correct Answer	Group Behaviour
Your Answer	Plural Behaviour
True/False
Question	There is a risk of project failing on account of lack of resources.
Correct Answer	True
Your Answer	False
True/False
Question	The critic communicates openly & demonstrates constructive behaviour towards the project goals.
Correct Answer	True
Your Answer	True
Multiple Choice Multiple Answer
Question	The techniques used for understanding the current process are :-
Correct Answer	Flow chart techniques , Fish bone diagram , Quality function deployment technique
Your Answer	Flow chart techniques , Fish bone diagram , Quality function deployment technique
Multiple Choice Multiple Answer
Question	Pitfalls of ERP implementation are :-
Correct Answer	Longer Implementation Times , Communication Gap , Inability to support continuous improvement & change management
Your Answer	Longer Implementation Times , Communication Gap , Inability to support continuous improvement & change management
Multiple Choice Single Answer
Question	The Organization is looking for solutions outside its competence or project team is not performing, is termed as :-
Correct Answer	General Project Risk
Your Answer	General Project Risk
Multiple Choice Single Answer
Question	MRP II was introduced in the year :-
Correct Answer	1980
Your Answer	1980
Multiple Choice Single Answer
Question	The Concept "Benefits to Society" implies fulfillment of requirements of :-
Correct Answer	Society
Your Answer	Society
Select The Blank
Question	Internal Resistance is ________
Correct Answer	Manager
Your Answer	Manager
True/False
Question	The project should not be properly explained to the store managers.
Correct Answer	False
Your Answer	False
Multiple Choice Single Answer
Question	BPR means :-
Correct Answer	Business Process Re-engineering
Your Answer	Business Process Re-engineering
Multiple Choice Multiple Answer
Question	MRP II is associated with :-
Correct Answer	Men , Machine , Material
Your Answer	Men , Machine , Material
Match The Following
Question Correct Answer Your Answer
MIS Management Information System Management Information System
Role A Strong Facilitator Strong Facilitator
Role B Team Member Team Member
Role C Subject Expert Subject Expert
Multiple Choice Multiple Answer
Question	Hierarchical Levels are :-
Correct Answer	Top , Middle , Bottom
Your Answer	Top , Middle , Bottom
Multiple Choice Multiple Answer
Question	Which of the following are process re-designing technique & tools?
Correct Answer	Simulation , Indicative thinking
Your Answer	Simulation , Indicative thinking
Select The Blank
Question	A strategic plan generally should not take more than ________ pages.
Correct Answer	Ten
Your Answer	Seven
Multiple Choice Multiple Answer
Question	Critical Success factor in business are :-
Correct Answer	Cost reduction , Quality enhancement , Service improvement
Your Answer	Cost reduction , Quality enhancement , Service improvement
True/False
Question	Financial integration implies that each of the participants has a financial stake in operations of other participants.
Correct Answer	True
Your Answer	True
True/False
Question	A mission statement defines the future direction of the organization.
Correct Answer	False
Your Answer	False
Multiple Choice Single Answer
Question	Delivery of product & services is :-
Correct Answer	Customer facing process
Your Answer	Customer facing process
Multiple Choice Single Answer
Question	The ISO 8402 has defined "Total Quality Management" as :-
Correct Answer	Management Approach
Your Answer	Management Approach
Select The Blank
Question	________ BPR methodology has a source as consultant with academic background.
Correct Answer	Hammer/Champy
Your Answer	Hammer/Champy
Multiple Choice Single Answer
Question	Which task is not performed as a step in strategic planning?
Correct Answer	Controlling the routine production
Your Answer	Controlling the routine production
Match The Following
Question Correct Answer Your Answer
ERP Challenge 4 Organizational Intervention Faith in Package Software
ERP Challenge 1 Change Management Change Management
ERP Challenge 2 Shifting from Function to Process View Organizational Intervention
ERP Challenge 3 Faith in Package Software Shifting from Function to Process View
Multiple Choice Single Answer
Question	Process orientation means :-
Correct Answer	Organizing companies around their processes
Your Answer	Organizing companies around their processes
True/False
Question	Process orientation organize companies around their processes.
Correct Answer	True
Your Answer	True
Multiple Choice Multiple Answer
Question	Which are the objectives of business systems planning study?
Correct Answer	Determination of information system priorities , Managing systems resources to support business objectives
Your Answer	Determination of information system priorities , Managing systems resources to support business objectives , Improving relationship between functional and technical organization unit
Multiple Choice Multiple Answer
Question	Pitfalls of ERP implementation are :-
Correct Answer	Longer Implementation Times , Communication Gap , Inability to support continuous improvement & change management
Your Answer	Longer Implementation Times , Communication Gap , Inability to support continuous improvement & change management
Select The Blank
Question	Increasing lead time is related to ________.
Correct Answer	Purchase Process
Your Answer	Materials
True/False
Question	Background section of business systems planning study report explain the objectives of the study and the methods used.
Correct Answer	True
Your Answer	True
Multiple Choice Single Answer
Question	Business system planning study involves how many number of steps?
Correct Answer	Five
Your Answer	Five
True/False
Question	Systems are composed of inter related and inter dependent sub systems.
Correct Answer	True
Your Answer	True
Multiple Choice Single Answer
Question	Which of the following activity is included in planning phase of re-engineering project?
Correct Answer	Defining scope and boundaries of project
Your Answer	Understanding the present process
Select The Blank
Question	In Kaizen, focus is on ________ Improvement.
Correct Answer	Continuous
Your Answer	Continuous
True/False
Question	Transportation cost, Transport made choice, capacity, location, routing, the schedules of distribution.
Correct Answer	True
Your Answer	True
Select The Blank
Question	RFP is ________.
Correct Answer	Request For Proposal
Your Answer	Request For Progress
True/False
Question	The Terrorists seems to constantly warn everybody regarding a negative outcome of the project.
Correct Answer	True
Your Answer	True
Select The Blank
Question	________ BPR methodology has a source as "Academics".
Correct Answer	Daven port
Your Answer	Hammer/Champy
True/False
Question	The banks efforts for technology upgradation should precede the business re-engineering.
Correct Answer	False
Your Answer	False
Multiple Choice Multiple Answer
Question	Customer Service related strategies are :-
Correct Answer	Service Needs , Cost of Service , Revenue Management
Your Answer	Service Needs , Cost of Service , Revenue Management
Select The Blank
Question	With the help of ERP various modules it is possible to improve the effectiveness & efficiency of ________.
Correct Answer	Entire Supply Chain
Your Answer	Entire Supply Chain
Select The Blank
Question	________ is an indicator of current performance rates when compared to a set of standards.
Correct Answer	System feedback
Your Answer	System feedback
Multiple Choice Single Answer
Question	Which of the following technique can be used for understanding the current process?
Correct Answer	Quality function deployment technique
Your Answer	Quality function deployment technique
Multiple Choice Single Answer
Question	Business process oriented IT solutions either are not available or working is termed as :-
Correct Answer	Technical Risk
Your Answer	Technical Risk
Multiple Choice Multiple Answer
Question	These are the Roles suggested for Consultant :-
Correct Answer	Role A , Role B , Role C
Your Answer	Role A , Role B , Role C
Multiple Choice Single Answer
Question	Incremental change in the process is:-
Correct Answer	Process Simplification
Your Answer	Process Simplification